(4.5 / 5)1389+ Ratings
Jack & Jones Reviews
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Feb 13, 2023
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Feb 12, 2023
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Feb 8, 2023
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Jack & Jones Customer’s Q&A
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Jack & Jones FAQs
What is the return policy for Jack & Jones online purchases?
You have 100 days from the day you receive your online purchase to return your items.
How much does it cost to make a return?
Returns cost 19.95 USD and will be deducted from your refund.
How will I receive my refund?
You will receive the refund by way of the original purchase method.
How long does it take to receive a refund?
Typically, it takes up to 2 weeks (excluding weekends and bank holidays) to receive a refund.
What payment methods are accepted by Jack & Jones?
Jack & Jones accepts VISA, Master cards, American Express and Paypal.
What delivery options are available and what is the cost?
The delivery option available is Home Delivery (USPS) and the cost is $9.95. The estimated delivery time is 10-14 working days.
Does Jack & Jones offer tracking for orders?
As soon as your parcel has left the warehouse, you’ll receive an e-mail with a tracking number, so you can follow the parcel until you get it. It may take up to 3 working days before the tracking information is available.